Scheduling & planner
Book crews by day, week or month
Learn moreFor service businesses
Job management software for service businesses
Cleaning, moving, maintenance or home services: quote the work, book your crew, track hours by job and send invoices customers can pay online.
Free forever plan · No credit card required
What gets in the way
Lots of jobs, small margins
Service businesses run many short jobs a week. Every minute spent on admin is a minute not spent on paid work.
Quotes by text message
Prices get sent in a text and forgotten.
Crews double-booked
Two jobs land on the same crew at the same time.
Chasing payments
Customers want to pay on the spot, but there's no easy way.
How Universal Workflow helps
Book it, do it, get paid
Quotes from your service list
Set up your services with hourly, per-unit or fixed prices, such as a deep clean, a two-person moving crew by the hour or a maintenance visit, and build a quote in a minute.
Estimating & quoting
Crews and hours
Book crews on the planner by day or week. Crew members log their hours to each job, and managers approve timesheets in one click.
Scheduling & planner
Paid on the spot
Send the invoice by email when the job is done. Customers pay by card, Apple Pay, Google Pay or bank debit through your Stripe account, or by e-Transfer or cheque.
Invoicing & payments
A job from start to finish
A move-out clean
A tenant books a move-out clean for Saturday.
- Quote. A fixed-price deep clean plus an hourly rate for extra rooms.
- Book. A two-person crew is booked for Saturday morning.
- Work. The crew logs their hours to the job.
- Invoice. The invoice goes out by email; the tenant pays by card from their phone.
Example quote
Example: quoting a move-out clean
A property manager asks for a move-out clean of a two-bedroom apartment, with the carpets shampooed.
Example figures for illustration. Your prices come from your own material library, services and rates.
| Cleaning crew2 cleaners × 4 h × $45.00/h | $360.00 |
| Carpet shampoo3 rooms × $65.00 fixed price per room | $195.00 |
| Cleaning supplies1 kit from your library: $28.00 cost + 25% markup | $35.00 |
| Subtotal | $590.00 |
| GST 5% | $29.50 |
| Total | $619.50 |
The quote goes out from the job. When the property manager approves, the crew is booked on the planner, logs its hours to the job, and the invoice is created from the same lines when the work is done.
FAQ
Questions from service businesses
Can’t find your answer? Send us a message and we’ll get back to you.
Can I use fixed prices and hourly rates?
Yes. Services can be priced hourly, per unit or as a fixed amount.
Can my crew log hours from their phone?
Yes. Timesheets work in the browser on phones, with hours tied to each job.
Can customers pay online?
Yes, through your own Stripe account. Stripe's fees apply, and Universal Workflow adds no fee on paid plans (1% per online payment on Free).
Is it simple enough for a small team?
Yes. The Free plan is for one person; Essentials covers up to 5 users. Setup takes an afternoon.
Can I quote by the hour and by the job?
Yes. Services can be priced by the hour, per unit or as a fixed price, and you can mix them on the same quote.
Can my crew see their bookings on a phone?
Yes. Universal Workflow runs in the browser on phones, so team members with access to the planner can see their bookings and log their hours from the job.
Other industries
Your next job starts here
Spend less time on admin and more on jobs
Start free: services, crews and invoices in one place.
Free forever plan · No credit card required