Estimating & quoting
Price jobs from your real material, labour and service costs
Learn moreFor auto & equipment repair
Repair shop software for estimates, work orders and invoices
Estimate parts and labour from your own prices, turn the approved estimate into a work order for the technician, buy parts on purchase orders and send an invoice the customer can pay online.
Free forever plan · No credit card required
What gets in the way
Repairs priced on paper, parts chased by phone
A repair starts with an inspection and ends with an invoice. In between, the estimate, the parts and the technician's hours often live in different places.
Estimates from memory
Parts prices and labour are rebuilt for every repair.
Parts not tied to the job
Supplier invoices sit in a drawer, so the real cost of a repair is a guess.
Waiting to get paid
The vehicle or machine is ready, but the invoice goes out days later.
How Universal Workflow helps
From the inspection to the paid invoice
Estimates from your parts and labour rates
Keep parts and shop supplies in your material library with your costs and markups, and your diagnostic fee, shop labour and call-out charges as services. Build the estimate, see how each price is worked out, and send it with your logo and terms.
- Parts priced per piece, with your markup
- Labour by the hour, flat fees as fixed prices
- Tax, discount and deposit on the estimate
Work orders and job files
When the customer approves, move the job to Approved and create a work order for the technician, with or without prices. Put the vehicle or unit details in the job description, and attach photos and PDFs to the job.
Documents
Parts on purchase orders
Raise a purchase order for the parts each repair needs, linked to the job, and attach the supplier's invoice when it arrives. The cost shows against the job in Financial Analytics.
Purchase orders
Technician hours and getting paid
Book the repair on the planner for the technician, who logs hours against the job. The invoice goes out with a Pay button for card, Apple Pay, Google Pay or bank debit, or with your e-Transfer and cheque details.
Invoicing & payments
A job from start to finish
A skid steer hydraulic repair
A landscaping company brings in a skid steer with a hydraulic leak.
- Check in. The machine becomes a new job, with the unit and serial number in the description and photos attached.
- Estimate. Hoses, fittings and fluid from the library, plus shop labour and the diagnostic fee.
- Approve. The customer says yes, the job moves to Approved and a work order goes to the technician.
- Buy. A purchase order for the hose kit is linked to the job, and the supplier's invoice is attached when it arrives.
- Repair and get paid. The technician logs the hours to the job, and the invoice goes out with a Pay button the same afternoon.
Can I price parts and labour separately?
Yes. Parts come from your material library with your cost and markup, and labour comes from your services, priced by the hour or as a fixed fee.
Can I keep vehicle or equipment details with the job?
Yes. Put the make, model, year, VIN or serial number in the job description, and attach photos and PDFs to the job. There are no separate vehicle records or service histories.
Can customers pay when they pick up?
Yes. With Stripe connected, the invoice includes a Pay button for card, Apple Pay, Google Pay, or bank debit in Canada. You can also record e-Transfers and cheques by hand.
Does it decode VINs, look up labour times or track parts stock?
No. Universal Workflow doesn't decode VINs, look up published labour times, order from supplier catalogues or keep a parts inventory. It estimates from your own prices and tracks each repair as a job.
Your next job starts here
Run every repair from estimate to payment
Start free and estimate your next repair from your own parts and labour prices.
Free forever plan · No credit card required